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macOS – Page 2 – A changelog by Daniel Mettler

Solution: Apple Thunderbolt Display brightness control doesn’t work anymore

Apparently, there’s a macOS bug that if your Mac has been connected to a Thunderbolt Display for a long time, the brightness of the display can no longer be adjusted (neither by pressing the according F1/F2 keys on your keyboard nor by using the brightness slider in the display settings of the system preferences).

The simple yet surprising fix is:

  1. Unplug your Thunderbolt Display’s Thunderbolt cable, and plug it in again
  2. The display’s brightness will be adjustable again

 

(credits: https://forums.macrumors.com/threads/thunderbolt-brightness-control-settings-gone.1254406/)

macOS: SystemUIServer eating your CPU? Check your Ethernet connection!

Recently, the SystemUIServer process on my MBP running macOS Sierra has started “eating” a lot of CPU, slowing down the whole machine, even making the clock in the top menu bar stop working properly. It usually started using one-digit percentages of the available CPU power, then growing to 10%, 15%, 20%, up to well above 60%, sometimes even 80% and more! It wasn’t a steady growth – it sometimes shrank again, just to grow even further.

The only apparent remedy was to kill the SystemUIServer process (e.g. using the Activity Monitor) from time to time (i.e. every 30 minutes -> there are also scripts to automatically restart SystemUIServer). Its CPU usage then reset to a low one-digit number.

Taking a closer look at the process in the Activity Monitor, I then noticed that the number of (used) ports (so-called “Mach ports“) by the process were steadily growing, once SystemUIServer was started. This was weird, pointing to some kind of leakage. Typically, for a CPU load of around 50%, more than 5000 Mach ports were used.

By coincidence, I then noticed that, unlike expected, my MBP wasn’t actually using Ethernet, but only WiFi. Further investigation then hinted that the according Gigabit Ethernet port on my HP 1810 switch was apparently malfunctioning (or even dead): In the macOS Network Preferences, the Thunderbolt-Ethernet connection was constantly shown as red/disconnected, although the OS was apparently trying to establish a connection again and again (and failed). First, I even suspected a problem with the Thunderbolt-Gigabit-Ethernet adapter itself (it wasn’t the problem here, the adapter seemed to work fine with another Mac and connection).

The solution to this problem thus was:

  • Connect the Ethernet cable to another, working Ethernet port: Now the SystemUIServer process consumes less than 0.1% CPU again and roughly 400 ports only, both with and without additional WiFi.
    Note that both the problem and this solution are reproducible.

Lessons learned:

  • Sometimes, very unexpected, seemingly unrelated and “small” problems can have big (negative) effects.
  • Sometimes you need a bit of luck to find the cause of a problem (a web search didn’t bring up the above hint, rather suggested updating or removing faulty apps, buggy extensions and menu widgets. I thus already tried removing or updating some of the suspected apps, extensions and widgets.)
  • Ports of HP 1810 switches can actually break/fail! Remember the saying: “I got 99 problems, but a switch ain’t one!” – well, in this case, the faulty switch was actually part of the problem and even the initial trigger of the problem! Also remember that HP offers a lifelong warranty on its (good ol’) 1810 switches.
  • Extra points for you, further research: The fact that the SystemUIServer allocates more and more Mach ports if there’s a malfunctioning Ethernet port (i.e. faulty Ethernet connection or faulty handling of a faulty Ethernet connection by the Thunderbolt-Gigabit-Ethernet adapter) is hinting that this might be an attack vector for a (new?) DoS attack. Perhaps not an easily exploitable one (on the Ethernet or MAC layer, even), but it’s nonetheless something that should actually be handled gracefully by SystemUIServer, not leading to more and more CPU and system resources being consumed.
    If you have time to research this further, let me know about your findings!

Using multiple Skype accounts on macOS

With the recent changes in Skype, the “traditional” method of running several Skype instances using different system users doesn’t work anymore (as the the new authentication dialog strangely doesn’t get the focus anymore).

So, in order to use several Skype accounts on macOS (formerly known as Mac OS X), do the following:

  1. Open the Script Editor (in the ‘Utilities’ folder in the ‘Applications’ folder)
  2. Create a new script with the following content:
    do shell script "open -na /Applications/Skype.app/Contents/MacOS/Skype --args -DataPath '/Users/your_system_user/Library/Application Support/Skype_any_identifier'"

    Replace your_system_user by your regular macOS user account (see ‘whoami’ in Terminal)
    Replace _any_identifier by the according Skype account name, e.g. _myskypename (doesn’t really matter what, just don’t use an empty string)
    Please mind the double quotes and single quotes (important!)

  3. Save the script as an application: File.. Save.., choose “Application” as file format, give it a name and store it e.g. in your home directory or in the Applications folder

Repeat these steps for any of your Skype accounts, giving each Skype account a different Skype_any_identifier. You can then start the according Skype instances by double clicking on the according app.

Explanation:

The above script starts a new instance of Skype (which would otherwise be prevented), using the -n argument. Each instance of Skype gets its own directory to store the according account data, using the -DataPath argument.